Established 1995

Vacancy
Categories

We specialise in
all office based recruitment to include:

Administration – All levels

Secretarial/PA

Receptionist/Telephonist

Customer Services

Finance and Accounting

Human Resources

Supply Chain/Logistics
& Planning

Buying/Procurement

Marketing

Permanent

Temporary

Fixed Term Contracts

Talk to our consultants on
02380 222286
Candidate & Temporary Staff Testimonials
“I would like to thank you all at Barna Shields for your support and help during my time working as one of your temporaries, You are a fantastic agency, the best in Southampton. You actively kept in touch with me and are always very friendly which I am very grateful for.”
“I just wanted to say a huge thank you for being so great to work with, with your help and support while temping for you, I gained some really good work experience and I am much more confident having learnt a lot from the experience.”
“To everyone at Barna Shields, thank you so much for your endless support over the last few month and for finding me my first proper office job, I know it hasn’t been easy but you got me there in the end and I am truly grateful to you.”
“I have been working for Barna Shields as a temp for just over 18 months now and I can honestly say that registering with them was the best thing I ever did. I have worked for a number of different agencies and have often found it a negative experience where I have felt undervalued and more like a number than a person. On the day I registered with Barna Shields I felt that the staff really got to know me and ever since then their service has been superb. As a small team, you always know the people you are speaking to personally and more importantly they know you. They are nearly always available to take your calls and on the rare occasions they can't, they always return messages. They have a great relationship with the companies they work with and so you always know exactly where you are going and what you will be doing. Barna Shields were recommended to me and I wouldn't hesitate in recommending them to anyone else.”
Customer Service Administrator
Location: Southampton
Contract type: Full Time, 6 month contract 
Salary: £15,750

Experienced Customer Services Administrator required to provide administrative support and customer service to customers calling in about existing business.   Experience in taking high volumes of incoming calls is essential.

Duties will include:

  • Taking incoming calls from existing customers;
  • Taking accurate details and making calculations from this;
  • Following up to check the issue is being dealt with in a timely fashion;
  • Updating the internal database and processing administration relating to existing business . 

The successful Customer Service Administrator will have:

  • Proven experience in taking high volumes of inbound calls;
  • Have an excellent and confident telephone manner;
  • Strong communication skills as well as an excellent attention to detail;
  • A motivated, customer-service orientated working attitude.
Benefits include:  
  • 25 days holiday (pro-rata);
  • Free parking on-site.

If you are interested in the position, then either call us or e-mail your CV to the details provided.

Contact Information: Complete the form below and upload your CV to Barna Shields and we will get back to you within two working days or alternatively call 023 8022 2286 to speak to one of our consultants.
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